Refund

Refund Policy

crockpot organizes its rules on returns, exchanges, and refunds in the following sections. This page applies specifically to crockpns.shop.

crockpot: eligibility
The following eligibility guidance applies to the crockpot storefront at crockpns.shop. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

order problems at crockpot
The following order problems guidance applies to the crockpot storefront at crockpns.shop. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

How crockpot handles starting a request
The following starting a request guidance applies to the crockpot storefront at crockpns.shop. To start a return or exchange, contact us at Support@crockpns.shop before sending the item. Once the request is approved, crockpot will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

How crockpot handles refund timing
Customers using crockpns.shop can rely on the following crockpot guidance about refund timing. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Our approach at crockpot to support
For purchases made through crockpns.shop, crockpot applies the following guidance on support. For return or exchange assistance, contact Support@crockpns.shop or 726-333-9634.

How crockpot handles exceptions
crockpot publishes this exceptions guidance for customers using crockpns.shop. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

What crockpot customers should know about condition of returns
This condition of returns section covers orders and visits through crockpns.shop for crockpot. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Merchant Information
Business name: crockpot
Brand name: crockpot
Email: Support@crockpns.shop
Phone: 726-333-9634
Physical address: 7808 Imogene Dr, Elgin, Texas, 78621, United States